Clearing Your Browser Cache
Chrome for PC
- Click "Ctrl+Shift+R" to do a Hard Refresh. Depending on the nature of our updates this may not reload the javascript tools so if you still are experiencing issues proceed to step 2.
- Click F12 (which will open the developer console).
- On the top left of your browser, right click on the refresh icon and click Empty Cache and Hard Reload.
- We also recommend Clearing your Local Storage
Chrome for iPad
- Click the settings menu on the upper right hand of the browser to the right of the URL.
- Click 'Settings' which is the second to last option.
- Under the Advanced section,select 'Privacy'
- Then select 'Clear Browsing Data'
- On this screen, you should have 'Cookies, Site Data' and 'Cached Images and Files' selected or select them if not.
- Click 'Clear Browsing Data' and then when the confirmation menu appears click 'Clear Browsing Data' again to confirm.
- You can now click Done to close the settings area and your browser should be ready to use TurnLink's new version.
Chrome for Mac
- Click Command+option+I which will open the developer tools.
- Click on the word Network on top to switch to that tab.
- Click Command+R which will refresh the page and then show activity in the Network area.
- Finally, Right-Click on the Network tab hovering over any of the rows of activity and select 'Clear Browser Cache'.
FireFox for PC
Either:
Hold the Ctrl key and press the F5 key.
Or:
Hold down Ctrl and ⇧ Shift and then press R.
We also recommend Clearing your Local Storage
Either:
Hold down the ⇧ Shift and click the Reload button.
Or:
Hold down ⌘ Cmd and ⇧ Shift and then press R.
FireFox for Mac
Either:
Hold down the ⇧ Shift and click the Reload button.
Or:
Hold down ⌘ Cmd and ⇧ Shift and then press R.