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Duplicate an Order

How to Duplicate Orders in TurnLink


TurnLink provides several methods for duplicating orders, making it easier for stores to place repeat orders or for chains to replicate orders across multiple locations.

### Step 1: Place the Initial Order

If you are duplicating an order for multiple locations, start by placing the initial order in the first store record. This order will serve as the template for duplication.

### Step 2: Locate the Order to Duplicate

To find the order you wish to duplicate:

- Go to the Events history.
- Select 'Duplicate Order' from the right-hand event menu.



Alternatively, you can select 'What would you like to do? > Duplicate an order': 



### Step 3: Configure Duplication Settings

'Order to Copy' dropdown: 

- When using the Events menu, the specific order you want to duplicate will automatically appear.
- When using the 'What would you like to do?' option, you will need to select the order to duplicate from the dropdown menu.

- The 'New Order Date' will default to today.

- In the 'Copy Order To' box:

  - If you are copying an order from the past, it will default to the same company record.
  - If copying an order from today, it will assume you want to copy it to all other locations within the chain that share the same distributor DC codes.

You can modify these defaults as needed.

- Rep: Select yourself or the rep who should be noted on the orders if applicable. 

- Both 'Add Current Auto Apply Promos' and 'Update to Current Pricing' will default to Yes. This ensures that any applicable updates based on the 'New Order Date' are applied. For example, if you are copying an order from last month that has expired promotions, or if there are new promotions or pricing changes, the new orders will reflect these updates.



### Step 4: Review or Process the Duplicated Order

TurnLink will display a preview of the existing order you are duplicating.

- If you are duplicating into the same record, you will see 'Process After' options, which include:
  - Review in Cart
  - Edit in Order Form

 These options allow you to make changes to the order if needed. If no changes are required, you can process the order directly from this screen:


- When duplicating into other store records, you will not see 'Process After' options. Simply click 'Copy', and you will receive a confirmation that the orders were successfully duplicated.

### Note on Order Processing

Duplicating orders does not automatically process them. To batch process the orders:

- Click the 'Export Orders' button on the confirmation screen:



- This action will redirect you to the Reports > Orders section, where you will see a filter displaying the orders you just duplicated, along with the original order created today. 

If 'Default to Reports' is Off, the orders will appear in the mover boxes. Ensure that all orders you wish to batch process are listed in the right 'Include' Box, then click 'Reports':


- If 'Default to Reports' is On, you will be taken directly to the report page with all orders included.

- Choose the appropriate processing method from the dropdown (e.g., Distributor Submission > UNFI Eastern Region [Real-Time Pending]), confirm the settings, and click 'Submit'.


Orders can also be duplicated via Advanced Search. Click here for details. 

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